COMPANY HISTORY
A Unique History, A Unique Company
Smart City is the nation’s most experienced and versatile provider of utilities, technology and telecommunications services for convention centers and hospitality venues. We have more than three decades of experience and a client list comprising over 40 convention, meeting, and public venues; totaling more than 20 million square feet of exhibit and meeting space.
In a hectic world, we provide peace of mind.
As a partner for our customers, we are here to uncomplicate the complicated. We understand you have priorities, deadlines, and responsibilities, and we believe that worrying about technology should never be your concern. Our culture focuses on making your work, and your life, smarter and better, delivering the peace of mind you deserve.Our Motto
Do everything we can to satisfy our customers and attract new ones. We made this promise more than 30 years ago, and now, more than 30 years later, the same core values guide our daily interactions. These values are reflected in everything we do and every interaction we have, both internally and externally.
Our Promise
Smart City is the nation’s leading provider of quality advanced technology and telecommunication services to the trade show and event industry.
We may be experts in technology, but our history is in hospitality. This is a truth we have never forgotten, and it defines how we do business every day. From our commitment to world-class customer service, to our own Business Principles, to our daily service-focused team meetings, we pride ourselves on our ability to dazzle our customers through our service as much as our technical expertise.
Our Corporate Culture
Over the years, much has changed at Smart City. We have continuously adapted our products and services to stay ahead of the ever-increasing sophistication of our customers. What hasn’t changed – and what never will – are the core values upon which we were founded. These values are summed up in ten immutable principles that guide our business and our relationships. Our founding values will never change.
Our Business Principles
We believe that with our success comes the responsibility to give back to our communities. We seek to contribute to our communities in ways that reflect broadly held values, have a meaningful impact, draw on our unique strengths as a company and whenever possible reinforce our business objectives.
We Care and Give Back
At Smart City, we are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We’re all about empowering our teams and creating an environment where solutions are architected through collaboration. If you are a self-starter who thrives in a fast-paced environment and can turn complex challenges into innovative solutions, your next career opportunity awaits.
It’s the People
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It's the People - Careers
Smart City’s Customer-Centric Culture.
All projects start with a team of people. Successful projects need great people with the right tools in a positive environment. At Smart City, we have great people who want to do well, who are capable of doing great things, and who come to work fired up to achieve them. Great people flourish in an environment that liberates and amplifies their energy. Smart City emphasizes hiring employees with the right tools and capabilities to achieve great things. We foster a positive collaborative environment and encourage our team members to explore new ideas and technologies.
Business Principles & Daily Basics
Every day, in Smart City offices across the country, our team members participate in a “Daily Line Up” to discuss one of our Ten Business Principles or Twenty Daily Basics. We also spend a few minutes discussing possible obstacles that may hinder our ability to complete a project and recognizing team members who excelled in the assignments during the previous day. These morale-boosting meetings allow each of our team members to uncover new ways to deliver exceptional customer service and to work as a team in developing new solutions.
Sustainability
Convention centers, stadiums, and theatres are an important part of a city’s infrastructure. They impact the economic viability and competitiveness of the community, create spaces for the public to enjoy, and provide a forum for the exchange of new ideas. Despite the obvious benefits of a convention center, there are significant issues concerning transportation, waste streams, public safety, and other environmental concerns.
Green is Smart
Smart City is committed to an environmentally friendly approach to our business. Our commitment is more than just a corporate statement. Smart City is focused on three key objectives:
- Reduce energy consumption
- Reuse and recycle
- Source sustainable goods and services
Reuse and Recycle
Recycling materials and equipment is something we work towards every day and one of our biggest waste items is the copper cabling and wiring that is measured and cut for a specific event when the event moves out. To address this challenge and to reduce landfill waste we have successfully recycled over 18 tons of copper cabling and wiring last year and over 70 tons in the past 4 years.
