{"version":"1.0","provider_name":"Smart City Networks Support","provider_url":"https:\/\/smartcitynetworks.com\/hvsupport","author_name":"paolo","author_url":"https:\/\/smartcitynetworks.com\/hvsupport\/author\/paolo\/","title":"Navigating the Call Center Supervisor Dashboard - Smart City Networks Support","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"4Ic0zlbLXe\"><a href=\"https:\/\/smartcitynetworks.com\/hvsupport\/article\/navigating-the-call-center-supervisor-dashboard\/\">Navigating the Call Center Supervisor Dashboard<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/article\/navigating-the-call-center-supervisor-dashboard\/embed\/#?secret=4Ic0zlbLXe\" width=\"600\" height=\"338\" title=\"&#8220;Navigating the Call Center Supervisor Dashboard&#8221; &#8212; Smart City Networks Support\" data-secret=\"4Ic0zlbLXe\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/smartcitynetworks.com\/hvsupport\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Click the Call Center menu icon to view the Call Center Supervisor Dashboard. This dashboard is designed for supervisors and office managers. You can see an overview of the call center queues, active call statistics, and available call center agents. You can also use this dashboard to generate call center...","thumbnail_url":"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/call-center-main-view.png"}