{"id":1137,"date":"2024-08-16T15:13:13","date_gmt":"2024-08-16T15:13:13","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=1137"},"modified":"2024-08-16T15:13:14","modified_gmt":"2024-08-16T15:13:14","slug":"using-chat-messaging","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/using-chat-messaging\/","title":{"rendered":"Using Chat Messaging"},"content":{"rendered":"\n<p>Hosted Voice Softphone enables you to use chat messaging to communicate with existing contacts.<\/p>\n\n\n\n<p>1. From the left panel, click <strong>Contacts<\/strong>.<\/p>\n\n\n\n<p>2. Find and click on a <strong>contact <\/strong>with whom you want to chat.<\/p>\n\n\n\n<p>3. Click the <strong>chat icon <\/strong><span style=\"color: initial;\">to display the Chat dialog box and start a chat session. <\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"271\" height=\"186\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don.png\" alt=\"\" class=\"wp-image-1138\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don.png 271w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-50x34.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-60x41.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-100x69.png 100w\" sizes=\"auto, (max-width: 271px) 100vw, 271px\" \/><\/figure>\n\n\n\n<p>4. While the chat dialog box is open, you can perform the following actions:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"288\" height=\"382\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-winodw.png\" alt=\"\" class=\"wp-image-1139\" style=\"width:288px;height:auto\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-winodw.png 288w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-winodw-226x300.png 226w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-winodw-38x50.png 38w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-winodw-45x60.png 45w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Don-winodw-75x100.png 75w\" sizes=\"auto, (max-width: 288px) 100vw, 288px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"679\" height=\"158\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Chat-window-don.png\" alt=\"\" class=\"wp-image-1140\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Chat-window-don.png 679w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Chat-window-don-300x70.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Chat-window-don-50x12.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Chat-window-don-60x14.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Chat-window-don-100x23.png 100w\" sizes=\"auto, (max-width: 679px) 100vw, 679px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hosted Voice Softphone enables you to use chat messaging to communicate with existing contacts. 1. From the left panel, click Contacts. 2. Find and click on a contact with whom you want to chat. 3. Click the chat icon to display the Chat dialog box and start a chat session&#8230;.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[72],"ht-kb-tag":[247,251],"class_list":["post-1137","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-softphone-user-guide","ht_kb_tag-chat","ht_kb_tag-messaging"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Using Chat Messaging - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Discover how to use chat messaging within your system, send messages, manage conversations, and enhance team communication in real-time.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/using-chat-messaging\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using Chat Messaging - 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