{"id":1171,"date":"2024-08-16T15:48:46","date_gmt":"2024-08-16T15:48:46","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=1171"},"modified":"2024-08-16T15:49:52","modified_gmt":"2024-08-16T15:49:52","slug":"managing-soft-phone-voicemail","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/managing-soft-phone-voicemail\/","title":{"rendered":"Managing Soft Phone Voicemail"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">1. From the left panel, click <strong>Voicemail<\/strong> to listen to voice messages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Click the <strong>Voicemail drop-down arrow<\/strong> at the top of the screen to listen to New or Saved messages.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"100\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM.png\" alt=\"\" class=\"wp-image-1172\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM.png 290w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-50x17.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-60x21.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-100x34.png 100w\" sizes=\"auto, (max-width: 290px) 100vw, 290px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Click <strong>play <\/strong>to begin or pause playback. When a message is playing, this becomes a <strong>pause <\/strong>button. The following options are available:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"200\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-message.png\" alt=\"\" class=\"wp-image-1173\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-message.png 290w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-message-50x34.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-message-60x41.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/VM-message-100x69.png 100w\" sizes=\"auto, (max-width: 290px) 100vw, 290px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Message progress bar<\/strong> \u2013 Shows the current place in the message. You can drag and drop the circle or press on the bar to jump to another part of the message.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"144\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/message-bar.png\" alt=\"\" class=\"wp-image-1176\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/message-bar.png 672w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/message-bar-300x64.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/message-bar-50x11.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/message-bar-60x13.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/message-bar-100x21.png 100w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>1. From the left panel, click Voicemail to listen to voice messages. 2. Click the Voicemail drop-down arrow at the top of the screen to listen to New or Saved messages. 3. Click play to begin or pause playback. When a message is playing, this becomes a pause button. The&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[72],"ht-kb-tag":[308,220],"class_list":["post-1171","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-softphone-user-guide","ht_kb_tag-softphone","ht_kb_tag-voicemail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing Soft Phone Voicemail - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to manage your softphone voicemail, customize, and maintain your voicemail, ensuring you never miss an important message.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/managing-soft-phone-voicemail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Soft Phone Voicemail - 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