{"id":1215,"date":"2024-08-16T18:16:00","date_gmt":"2024-08-16T18:16:00","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=1215"},"modified":"2024-08-16T18:16:02","modified_gmt":"2024-08-16T18:16:02","slug":"managing-inbound-fax-settings-in-the-user-portal","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/managing-inbound-fax-settings-in-the-user-portal\/","title":{"rendered":"Managing Inbound Fax Settings in the User Portal"},"content":{"rendered":"\n<p>You can use the Settings dialog box to customize how to handle inbound faxes in eFax.<\/p>\n\n\n\n<p>To manage inbound fax settings:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the <strong>User Portal.<\/strong><\/li>\n<\/ol>\n\n\n\n<p>The Hosted Voice Home Page displays:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"91\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-line-2.png\" alt=\"\" class=\"wp-image-1216\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-line-2.png 750w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-line-2-300x36.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-line-2-50x6.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-line-2-60x7.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-line-2-100x12.png 100w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>2. Click on the<strong> Fax <\/strong>menu icon.<\/p>\n\n\n\n<p>The Fax screen displays in Inbox view, which shows a list of received faxes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"162\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-in.png\" alt=\"\" class=\"wp-image-1217\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-in.png 960w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-in-300x51.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-in-768x130.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-in-50x8.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-in-60x10.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-in-100x17.png 100w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<p>3. Click the <strong>Settings<\/strong> button<\/p>\n\n\n\n<p>4. Select the desired options for how you want to handle inbound faxes. The following table describes each option:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"329\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-handleing.png\" alt=\"\" class=\"wp-image-1218\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-handleing.png 780w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-handleing-300x127.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-handleing-768x324.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-handleing-50x21.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-handleing-60x25.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/fax-handleing-100x42.png 100w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/figure>\n\n\n\n<p><strong>NOTE:<\/strong> You cannot modify the Enabled Methods. Contact your Hosted Voice administrator for help with those options.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can use the Settings dialog box to customize how to handle inbound faxes in eFax. To manage inbound fax settings: The Hosted Voice Home Page displays: 2. Click on the Fax menu icon. The Fax screen displays in Inbox view, which shows a list of received faxes. 3. Click&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[70],"ht-kb-tag":[85,417,418],"class_list":["post-1215","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-efax-user-guide","ht_kb_tag-efax","ht_kb_tag-fax-settings","ht_kb_tag-inbound-fax"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing Inbound Fax Settings in the User Portal - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to manage inbound fax settings in the user portal, customize and optimize your fax receiving options for seamless communication.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/managing-inbound-fax-settings-in-the-user-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Inbound Fax Settings in the User Portal - 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