{"id":1260,"date":"2024-08-16T19:02:22","date_gmt":"2024-08-16T19:02:22","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=1260"},"modified":"2024-08-16T19:02:23","modified_gmt":"2024-08-16T19:02:23","slug":"navigating-the-main-softphone-screen","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/navigating-the-main-softphone-screen\/","title":{"rendered":"Navigating the Main Softphone Screen"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Once you log in to Hosted Voice Softphone, there are several main options available on the left panel that you can manage, including Contacts, Call History, Voicemail, Answering Rules, Greetings, and Settings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"993\" height=\"499\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/main-softphone.png\" alt=\"\" class=\"wp-image-1261\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/main-softphone.png 993w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/main-softphone-300x151.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/main-softphone-768x386.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/main-softphone-50x25.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/main-softphone-60x30.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/main-softphone-100x50.png 100w\" sizes=\"auto, (max-width: 993px) 100vw, 993px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can click the <strong>left arrow button<\/strong> <strong>&lt;<\/strong> to show or hide the left-panel labels. When you resize the screen, the left-panel labels hide automatically. On the lower-right side of the screen use the <strong>dial pad icon<\/strong>\u00a0to dial phone numbers you want to call. The other options on the Softphone screen are described in the remainder of this guide.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once you log in to Hosted Voice Softphone, there are several main options available on the left panel that you can manage, including Contacts, Call History, Voicemail, Answering Rules, Greetings, and Settings. You can click the left arrow button &lt; to show or hide the left-panel labels. When you resize&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[72],"ht-kb-tag":[433,308],"class_list":["post-1260","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-softphone-user-guide","ht_kb_tag-navigating-main-softphone-screen","ht_kb_tag-softphone"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Navigating the Main Softphone Screen - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to navigate the main softphone screen accessing features, managing calls, and customizing your interface.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/navigating-the-main-softphone-screen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Navigating the Main Softphone Screen - 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