{"id":512,"date":"2024-08-14T15:22:55","date_gmt":"2024-08-14T15:22:55","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=512"},"modified":"2024-08-16T15:26:25","modified_gmt":"2024-08-16T15:26:25","slug":"how-do-i-edit-my-profile","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/how-do-i-edit-my-profile\/","title":{"rendered":"My Profile"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">How do I edit my Profile?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Profile option allows you to change your account options, such as your first or last name and Time Zone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Directory Options<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Directory options allow you to configure how you are represented in the organization contacts in the Manager Portal and audible company directory.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Announce in Audio Directory<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Checking the Announce in the Audio Directory will list you in the company directory. When routed to a company directory, callers will be able to search for your extension.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">List in Directory<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The List in Directory options controls if your extension is listed in the Contacts in the Manager Portal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Caller ID Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Caller ID Information section allows you to edit the area code that will be in your Caller ID and appended when only dialing 7 digits on outbound calls. You cannot edit your Caller ID or 911 Caller ID. If you need that changed, contact your officer manager.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Change Account Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Change Account Security section in the profile windows allows you to manage your accounts&#8217; passwords and email settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Email Address<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Email Address field is where you configure the email address from which you would like to receive notifications. You can add more than one email address by clicking the green plus sign next to the email address field.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">New Password<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Password field allows you to configure your account with a new Manager Portal password for login. Below is the Confirm Password field, which requires you to enter the new password a second time for verification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Current Password<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you change any of the Change Account Security options, you must fill out the Current Password field with your current password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Change PIN<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Change PIN option allows you to change the numeric password to check voicemail messages over the phone.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"334\" height=\"575\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Profile.png\" alt=\"\" class=\"wp-image-513\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Profile.png 334w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Profile-174x300.png 174w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Profile-29x50.png 29w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Profile-35x60.png 35w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Profile-58x100.png 58w\" sizes=\"auto, (max-width: 334px) 100vw, 334px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Smart City Connect APP Profile<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"814\" height=\"391\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/my-profile-1.png\" alt=\"\" class=\"wp-image-1152\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/my-profile-1.png 814w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/my-profile-1-300x144.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/my-profile-1-768x369.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/my-profile-1-50x24.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/my-profile-1-60x29.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/my-profile-1-100x48.png 100w\" sizes=\"auto, (max-width: 814px) 100vw, 814px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>How do I edit my Profile? The Profile option allows you to change your account options, such as your first or last name and Time Zone. Directory Options Directory options allow you to configure how you are represented in the organization contacts in the Manager Portal and audible company directory&#8230;.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[58,69],"ht-kb-tag":[117,118,114,119,113,116,392,115],"class_list":["post-512","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accessing-administrator-web-portal","ht_kb_category-connect-user-guide","ht_kb_tag-account-security","ht_kb_tag-caller-id","ht_kb_tag-change-pin","ht_kb_tag-directory","ht_kb_tag-edit-profile","ht_kb_tag-email-address","ht_kb_tag-my-profile","ht_kb_tag-new-password"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>My Profile - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Here are step-by-step instructions on how to review and edit my profile, including updating my name, email address, PIN number, and password.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/how-do-i-edit-my-profile\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My Profile - 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