{"id":548,"date":"2024-08-14T17:34:43","date_gmt":"2024-08-14T17:34:43","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=548"},"modified":"2024-08-14T17:34:44","modified_gmt":"2024-08-14T17:34:44","slug":"accessing-your-applications","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/accessing-your-applications\/","title":{"rendered":"Accessing your Applications"},"content":{"rendered":"\n<p><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">In the top right-hand corner of the User Portal, you can access your applications, including the Attendant Console, Softphone, and Video Conferencing, by clicking on the\u00a0<strong>Apps<\/strong>\u00a0dropdown menu as shown belo<\/span>w.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"470\" height=\"216\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Apps-section.png\" alt=\"\" class=\"wp-image-549\" style=\"width:355px;height:auto\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Apps-section.png 470w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Apps-section-300x138.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Apps-section-50x23.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Apps-section-60x28.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Apps-section-100x46.png 100w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>User Portal <\/strong>is the web interface that enables you to manage your account. &nbsp;It provides an at-a-glance view of everything going on with your extension. Click on this to return to your home page.<\/li>\n\n\n\n<li><strong>Attendant Console<\/strong> allows you to park a call with Dynamic or Static Call Parking. Call Park enables you to put a call into a parking orbit so that another user can retrieve the call when available. <strong><em>Dynamic Call Park<\/em><\/strong> will place the caller in the first available parking spot. <strong><em>Static Parking<\/em><\/strong> will allow you to park the call on a specific extension.<\/li>\n\n\n\n<li><strong>Softphone <\/strong>allows you to make telephone calls over the Internet via your computer or laptop.\u00a0 The Softphone app lets you view and edit contacts, make calls, chat, hear voicemails, view answering rules and record greetings.<\/li>\n\n\n\n<li><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><strong>If your company<\/strong>\u00a0subscribes to videoconferencing, you can join and schedule video conferences<\/span> and set up meeting rooms.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In the top right-hand corner of the User Portal, you can access your applications, including the Attendant Console, Softphone, and Video Conferencing, by clicking on the\u00a0Apps\u00a0dropdown menu as shown below.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[56],"ht-kb-tag":[133,132],"class_list":["post-548","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accessing-your-applications","ht_kb_tag-accessing-applications","ht_kb_tag-applications"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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