{"id":557,"date":"2024-08-14T17:49:54","date_gmt":"2024-08-14T17:49:54","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&p=557"},"modified":"2024-08-14T17:49:55","modified_gmt":"2024-08-14T17:49:55","slug":"adding-time-frames","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/adding-time-frames\/","title":{"rendered":"Adding Time Frames"},"content":{"rendered":"\n

To create a time frame, click the blue Add Time Frame<\/strong> button on the right side under the Time Frames bar.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The add a time frame window will open.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The Name Field<\/strong> allows you to give the Time Frame a name that will help you identify it. The name cannot be changed once the rule has been created. If you want to change the name, delete the rule and recreate it with the new name. Under the Name field, you will see three options for when the Time Frame should be in effect:<\/p>\n\n\n\n

    \n
  • Always<\/strong> \u2013 This option always puts the time frame in effect: 24 hours a day, 7 days a week.<\/li>\n\n\n\n
  • Days of the week and times <\/strong>\u2013 Allows you to select specific days of the week and the hours in the day you want the Time Frame to take effect. \u00a0When selecting this option, the days of the week appear with a check box that allows you to select which days you would like the time frame active. Once you select a day of the week, a blue bar will appear, allowing you to slide the ends to when you would like the time frame to stop and start.<\/li>\n<\/ul>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    If you would like your time frame to be effective from 7 am to 7 pm, click on the edge of the blue bar and slide them over to the desired time as shown below.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    If you would like a break in the middle of the Time Frame, click the green Plus <\/strong>sign next to the 11:59 pm as shown below. You will then see another blue line representing when the Time Frame will take effect.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Specific dates or ranges<\/strong> \u2013 This option will allow you to configure a Time Frame to be in effect for specific dates and times. After selecting the Specific date or ranges options, you will see the to and from<\/em> dates.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    When clicking in the To<\/em> and From<\/em> date fields, a calendar will appear.\u00a0 Select the dates you would like the Time Frame to start and stop.\u00a0 Clicking the green plus sign will allow you to add more date ranges for the Time Frame to be in effect.<\/p>\n\n\n\n

    \"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

    To create a time frame, click the blue Add Time Frame button on the right side under the Time Frames bar. The add a time frame window will open. The Name Field allows you to give the Time Frame a name that will help you identify it. The name cannot…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[52,65],"ht-kb-tag":[137,139,138],"class_list":["post-557","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-time-frames","ht_kb_category-time-frames-office-administrator","ht_kb_tag-holiday-hours","ht_kb_tag-out-of-office","ht_kb_tag-time-frames"],"yoast_head":"\nAdding Time Frames - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Find out how to create and manage time frames for phone call answering to ensure calls are handled according to your schedule.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/adding-time-frames\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Adding Time Frames - 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