{"id":566,"date":"2024-08-14T17:53:15","date_gmt":"2024-08-14T17:53:15","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=566"},"modified":"2024-08-14T17:53:16","modified_gmt":"2024-08-14T17:53:16","slug":"add-an-answering-rule","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/add-an-answering-rule\/","title":{"rendered":"Add an Answering Rule"},"content":{"rendered":"\n<p>The <strong>Add Rule<\/strong> button in the upper right corner under the Answering Rules bar allows you to configure a new Answering Rule for your account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"437\" height=\"220\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/add-rule.png\" alt=\"\" class=\"wp-image-567\" style=\"width:371px;height:auto\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/add-rule.png 437w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/add-rule-300x151.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/add-rule-50x25.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/add-rule-60x30.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/add-rule-100x50.png 100w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><\/figure>\n\n\n\n<p>Clicking the <strong>Add Rule<\/strong> button will display an <strong>Add an Answering Rule <\/strong>window as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"577\" height=\"554\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Add-rule-window.png\" alt=\"\" class=\"wp-image-568\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Add-rule-window.png 577w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Add-rule-window-300x288.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Add-rule-window-50x48.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Add-rule-window-60x58.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Add-rule-window-100x96.png 100w\" sizes=\"auto, (max-width: 577px) 100vw, 577px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The Add Rule button in the upper right corner under the Answering Rules bar allows you to configure a new Answering Rule for your account. Clicking the Add Rule button will display an Add an Answering Rule window as shown below.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[51],"ht-kb-tag":[140,141],"class_list":["post-566","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-answering-rules","ht_kb_tag-add-rule","ht_kb_tag-answering-rule"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Add an Answering Rule - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to add and customize Answering Rules to manage incoming calls based on your specific needs and preferences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/add-an-answering-rule\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Add an Answering Rule - 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