{"id":628,"date":"2024-08-14T19:50:56","date_gmt":"2024-08-14T19:50:56","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=628"},"modified":"2024-08-14T19:50:57","modified_gmt":"2024-08-14T19:50:57","slug":"contact-groups","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/contact-groups\/","title":{"rendered":"Contact Groups"},"content":{"rendered":"\n<p>On the <strong>Contacts<\/strong> page, you will see a dropdown for <strong>Groups<\/strong> that will let you filter for groups of contacts as defined below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"389\" height=\"510\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list.png\" alt=\"\" class=\"wp-image-629\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list.png 389w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-229x300.png 229w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-38x50.png 38w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-46x60.png 46w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-76x100.png 76w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1025\" height=\"617\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-groups.png\" alt=\"\" class=\"wp-image-630\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-groups.png 1025w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-groups-300x181.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-groups-768x462.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-groups-50x30.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-groups-60x36.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/contacts-list-groups-100x60.png 100w\" sizes=\"auto, (max-width: 1025px) 100vw, 1025px\" \/><\/figure>\n\n\n\n<p>When you select a <strong>Contacts Group<\/strong> option, the contacts for that group will appear as below.\u00a0 You can sort them by Name, Status, Department, and Email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"221\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Group.png\" alt=\"\" class=\"wp-image-631\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Group.png 1024w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Group-300x65.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Group-768x166.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Group-50x11.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Group-60x13.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Group-100x22.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In the example above, you can see <strong>Contact Status icons<\/strong> for each of the listed contacts on the left-hand side of the list. \u00a0You can also <strong>chat<\/strong> with contacts by clicking the chat icon on the right side.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"180\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Status.png\" alt=\"\" class=\"wp-image-632\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Status.png 1005w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Status-300x54.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Status-768x138.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Status-50x9.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Status-60x11.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Contacts-Status-100x18.png 100w\" sizes=\"auto, (max-width: 1005px) 100vw, 1005px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>On the Contacts page, you will see a dropdown for Groups that will let you filter for groups of contacts as defined below. When you select a Contacts Group option, the contacts for that group will appear as below.\u00a0 You can sort them by Name, Status, Department, and Email. In&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[50],"ht-kb-tag":[169,130],"class_list":["post-628","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-contacts","ht_kb_tag-contact-groups","ht_kb_tag-contacts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Groups - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to create and manage Contact Groups to organize your contacts and streamline communication within your organization.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/contact-groups\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Groups - 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