{"id":643,"date":"2024-08-14T20:15:33","date_gmt":"2024-08-14T20:15:33","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=643"},"modified":"2024-08-14T20:15:35","modified_gmt":"2024-08-14T20:15:35","slug":"allow-and-block-phone-numbers","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/allow-and-block-phone-numbers\/","title":{"rendered":"Allow and Block Phone Numbers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">You will see the Allow and Block buttons in the upper right corner underneath the Answering Rules bar<\/span>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"477\" height=\"233\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block.png\" alt=\"\" class=\"wp-image-644\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block.png 477w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-300x147.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-50x24.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-60x29.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-100x49.png 100w\" sizes=\"auto, (max-width: 477px) 100vw, 477px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This allows you to enter certain phone numbers to allow or prevent them from reaching you. Clicking the Allow\/Block button will open the Allow\/Block window.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"456\" height=\"427\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-2.png\" alt=\"\" class=\"wp-image-645\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-2.png 456w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-2-300x281.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-2-50x47.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-2-60x56.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allow-and-block-2-100x94.png 100w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">On the left is the <strong>Allowed Numbers<\/strong>. This allows you to add numbers blocked by the domain so you can still receive calls from that user.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone numbers added will also let the call bypass call screening. If you have Call Screening enabled in an answering rule but want certain phone numbers to not have to record their name when calling you, add them to the Allow field. When that number calls you, they will be sent directly to you, and you will not have to record their name first like other callers not listed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Block,<\/strong> located on the right side, allows you to add phone numbers you do not want to be able to reach you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To add a phone number to Allow or Block, enter the number into the respective field and click the <strong>plus<\/strong> sign to add the phone number.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"812\" height=\"224\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allwed-list.png\" alt=\"\" class=\"wp-image-646\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allwed-list.png 812w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allwed-list-300x83.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allwed-list-768x212.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allwed-list-50x14.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allwed-list-60x17.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/Allwed-list-100x28.png 100w\" sizes=\"auto, (max-width: 812px) 100vw, 812px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You will see the Allow and Block buttons in the upper right corner underneath the Answering Rules bar. This allows you to enter certain phone numbers to allow or prevent them from reaching you. Clicking the Allow\/Block button will open the Allow\/Block window. On the left is the Allowed Numbers&#8230;.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[51],"ht-kb-tag":[175,176],"class_list":["post-643","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-answering-rules","ht_kb_tag-allow-numbers","ht_kb_tag-block-numbers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Allow and Block Phone Numbers - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Find out how to allow and block phone numbers to control which calls can reach your line and which are automatically blocked.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/allow-and-block-phone-numbers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allow and Block Phone Numbers - 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