{"id":720,"date":"2024-08-15T14:29:36","date_gmt":"2024-08-15T14:29:36","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=720"},"modified":"2024-08-15T14:29:37","modified_gmt":"2024-08-15T14:29:37","slug":"editing-phone-numbers","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/editing-phone-numbers\/","title":{"rendered":"Editing Phone Numbers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Phone Numbers tab allows you to filter, edit, and export phone numbers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From the Phone Number tab, click the <strong>Edit <\/strong>icon to the far right next to the phone number will allow you to change control how the call will be handled.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"944\" height=\"246\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-phone-numbers.png\" alt=\"\" class=\"wp-image-722\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-phone-numbers.png 944w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-phone-numbers-300x78.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-phone-numbers-768x200.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-phone-numbers-50x13.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-phone-numbers-60x16.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-phone-numbers-100x26.png 100w\" sizes=\"auto, (max-width: 944px) 100vw, 944px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">You will get an Edit pop-up window when you click the Edit icon<\/span>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"629\" height=\"481\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-pop-up-window.png\" alt=\"\" class=\"wp-image-723\" style=\"width:668px;height:auto\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-pop-up-window.png 629w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-pop-up-window-300x229.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-pop-up-window-50x38.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-pop-up-window-60x46.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-pop-up-window-100x76.png 100w\" sizes=\"auto, (max-width: 629px) 100vw, 629px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Complete the field as per the <a href=\"#_Phone_Number_Filter\"><strong>Phone Number Filtering Table<\/strong><\/a> below.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Filter Setting<\/strong><\/th><th><strong>Description<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Phone number<\/td><td>Enter the phone numbers you want to view.<\/td><\/tr><tr><td>Enable Time Frame<\/td><td>Allows you to configure the phone number to route the call to different destinations throughout the day based off the time frame selected. After selecting <strong>Yes, <\/strong>select the time frame for the new rule and time zone drop-down appears. Select a time frame from the drop-down, select the application and destination you would like the call routed to.<\/td><\/tr><tr><td>Treatment<\/td><td>Select a treatment for the phone numbers you want to view.\u00a0 Choices are: Available Number \u2013 Shows unassigned telephone numbers. User \u2013 Allows you to select a user\u2019s extension in the organization to route calls to. Conference \u2013 Allows you to select a conference bridge to send the call to. Call Queue \u2013 Allows you to select a call queue to route the phone number to. Voicemail \u2013 Routes to the specified user\u2019s voicemail box.Auto Attendant \u2013 Routes to a specified Auto Attendant.PSTN Number \u2013 Allows you to route the call to another phone number for the call to be sent to. This is helpful if you need to route calls to a 3<sup>rd<\/sup> party call center. Fax Server \u2013 Routes to a fax number.<\/td><\/tr><tr><td>Caller ID Prefix<\/td><td>You can add a prefix to the Caller ID before sending it to the destination to help relay information to the person receiving the call such as which telephone number the call came in over.<\/td><\/tr><tr><td>Destination<\/td><td>Enter the name or extension of the phone destination.<\/td><\/tr><tr><td>Notes<\/td><td>Enter optional notes about this phone number.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Click the <strong>Save<\/strong> button.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Phone Numbers tab allows you to filter, edit, and export phone numbers. From the Phone Number tab, click the Edit icon to the far right next to the phone number will allow you to change control how the call will be handled. You will get an Edit pop-up window&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[67],"ht-kb-tag":[209,208,211,210],"class_list":["post-720","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-inventory","ht_kb_tag-edit-numbers","ht_kb_tag-edit-phone-numbers","ht_kb_tag-phone-number-filtering-table","ht_kb_tag-phone-numbers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Editing Phone Numbers - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to edit phone numbers quickly and easily. Follow our guide to update, manage, and correct phone numbers in your system.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/editing-phone-numbers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Editing Phone Numbers - Smart City Networks Support\" \/>\n<meta property=\"og:description\" content=\"Learn how to edit phone numbers quickly and easily. 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