{"id":731,"date":"2024-08-15T15:12:43","date_gmt":"2024-08-15T15:12:43","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=731"},"modified":"2024-08-15T17:40:04","modified_gmt":"2024-08-15T17:40:04","slug":"editing-music-on-hold-files","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/editing-music-on-hold-files\/","title":{"rendered":"Editing Music on Hold Files"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you need to edit the name of the Music on Hold file, from the Music on Hold page, either click a file name, or hover over a file name, and then click the edit icon on the far right side of the Music on Hold page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"146\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/song-list.png\" alt=\"\" class=\"wp-image-732\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/song-list.png 940w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/song-list-300x47.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/song-list-768x119.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/song-list-50x8.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/song-list-60x9.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/song-list-100x16.png 100w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">An <strong>Edit Music<\/strong> pop-up window will appear.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"999\" height=\"362\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-music.png\" alt=\"\" class=\"wp-image-733\" style=\"width:668px;height:auto\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-music.png 999w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-music-300x109.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-music-768x278.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-music-50x18.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-music-60x22.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/edit-music-100x36.png 100w\" sizes=\"auto, (max-width: 999px) 100vw, 999px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Make your changes and click <strong>Save.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Deleting Music on Hold Files<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you no longer need a Music on Hold file, you can delete it from the platform.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From the Music on Hold page, hover over the file name and then click the <strong>Delete<\/strong> button.<\/li>\n\n\n\n<li>Click <strong>Yes<\/strong> to delete the file or <strong>No<\/strong> to retain it.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you need to edit the name of the Music on Hold file, from the Music on Hold page, either click a file name, or hover over a file name, and then click the edit icon on the far right side of the Music on Hold page. An Edit Music&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[54,66],"ht-kb-tag":[238,239,215,214,160,159],"class_list":["post-731","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-music-on-hold-settings","ht_kb_category-music-on-hold","ht_kb_tag-deleting-moh","ht_kb_tag-deleting-music-files","ht_kb_tag-edit-music","ht_kb_tag-moh","ht_kb_tag-music-files","ht_kb_tag-music-on-hold"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Editing Music on Hold Files - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to edit\/delete music on hold files and customize and manage the audio files that play while callers are on hold.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/editing-music-on-hold-files\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Editing Music on Hold Files - 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