{"id":950,"date":"2024-08-15T20:51:10","date_gmt":"2024-08-15T20:51:10","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&p=950"},"modified":"2024-08-15T20:51:11","modified_gmt":"2024-08-15T20:51:11","slug":"filtering-phone-numbers","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/filtering-phone-numbers\/","title":{"rendered":"Filtering Phone Numbers"},"content":{"rendered":"\n

Using the Filter <\/strong>button, you can filter phone numbers and view only certain numbers you are interested in viewing.\u00a0 The Filter button allows you to search for phone numbers based on the Phone Number, Treatment, Destination, or Status.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

1. Clicking on the Filters<\/strong> button gives the following pop-up window that displays the Phone Number Filters window.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

2. Complete the fields per the Phone Number Filter Settings<\/a> table below.<\/p>\n\n\n\n

Filter Setting<\/strong><\/th>Description<\/strong><\/th><\/tr><\/thead>
Phone number<\/td>Enter the phone numbers you want to view.<\/td><\/tr>
Enable Time Frame<\/td>Allows you to configure the phone number to route the call to different destinations throughout the day based off the time frame selected. After selecting Yes, <\/strong>select the time frame for the new rule and time zone drop-down appears. Select a time frame from the drop-down, select the application and destination you would like the call routed to.<\/td><\/tr>
Treatment<\/td>Select a treatment for the phone numbers you want to view.\u00a0 Choices are: Available Number \u2013 Shows unassigned telephone numbers. User \u2013 Allows you to select a user\u2019s extension in the organization to route calls to. Conference \u2013 Allows you to select a conference bridge to send the call to. Call Queue \u2013 Allows you to select a call queue to route the phone number to. Voicemail \u2013 Routes to the specified user\u2019s voicemail box.Auto Attendant \u2013 Routes to a specified Auto Attendant.PSTN Number \u2013 Allows you to route the call to another phone number for the call to be sent to. This is helpful if you need to route calls to a 3rd<\/sup> party call center. Fax Server \u2013 Routes to a fax number.<\/td><\/tr>
Caller ID Prefix<\/td>You can add a prefix to the Caller ID before sending it to the destination to help relay information to the person receiving the call such as which telephone number the call came in over.<\/td><\/tr>
Destination<\/td>Enter the name or extension of the phone destination.<\/td><\/tr>
Notes<\/td>Enter optional notes about this phone number.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

3. Click the Filter<\/strong> button. The Phone Numbers <\/strong>tab shows only the phone numbers that match your criteria. If no phone numbers match your criteria, you will get a message that there are no matches to your filter.<\/p>\n","protected":false},"excerpt":{"rendered":"

Using the Filter button, you can filter phone numbers and view only certain numbers you are interested in viewing.\u00a0 The Filter button allows you to search for phone numbers based on the Phone Number, Treatment, Destination, or Status. 1. Clicking on the Filters button gives the following pop-up window that…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[67],"ht-kb-tag":[310,166,311],"class_list":["post-950","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-inventory","ht_kb_tag-filtering-phone-numbers","ht_kb_tag-filters","ht_kb_tag-phone-number-filter-settings"],"yoast_head":"\nFiltering Phone Numbers - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Learn how to filter phone numbers in your system. 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