{"id":994,"date":"2024-08-16T12:48:30","date_gmt":"2024-08-16T12:48:30","guid":{"rendered":"https:\/\/support.smartcitytelecom.com\/?post_type=ht_kb&#038;p=994"},"modified":"2024-08-16T12:48:32","modified_gmt":"2024-08-16T12:48:32","slug":"managing-users","status":"publish","type":"ht_kb","link":"https:\/\/smartcitynetworks.com\/hvsupport\/article\/managing-users\/","title":{"rendered":"Managing Users"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Selecting the Users icon will take you to the User\u2019s Center. This is where you can create and manage the users in your platform. Users are defined as the extension on your platform. Every person\u2019s account, conference bridge, auto attendant, call queue in the organization is a user. This section will help you to understand how to add, edit, and import users to the platform.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"328\" src=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/user-screen.png\" alt=\"\" class=\"wp-image-995\" srcset=\"https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/user-screen.png 1024w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/user-screen-300x96.png 300w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/user-screen-768x246.png 768w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/user-screen-50x16.png 50w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/user-screen-60x19.png 60w, https:\/\/smartcitynetworks.com\/hvsupport\/wp-content\/uploads\/2024\/08\/user-screen-100x32.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In this section, we will explain how to manage users, including how to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate the User\u2019s Page<\/li>\n\n\n\n<li>Create a new user<\/li>\n\n\n\n<li>Edit a user<\/li>\n\n\n\n<li>Import users<\/li>\n\n\n\n<li>Delete a user<\/li>\n\n\n\n<li>Configure User Answering Rules<\/li>\n\n\n\n<li>Configure User Voicemail<\/li>\n\n\n\n<li>Configure User Phones<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Managing Users Video Tutorial<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Users Center\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/JHXIHrVq8GQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Selecting the Users icon will take you to the User\u2019s Center. This is where you can create and manage the users in your platform. Users are defined as the extension on your platform. Every person\u2019s account, conference bridge, auto attendant, call queue in the organization is a user. This section&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[61],"ht-kb-tag":[331,330],"class_list":["post-994","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-users","ht_kb_tag-manage-users","ht_kb_tag-users"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing Users - Smart City Networks Support<\/title>\n<meta name=\"description\" content=\"Get instructions on managing users add, edit, and remove users, assign roles, and maintain efficient user management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcitynetworks.com\/hvsupport\/knowledge-base\/managing-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Users - 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