accountability

Industry Leadership

You don’t become an industry leader and the largest provider of telecommunications services in the industry without a relentless focus on innovation and customer service.  We value our venue partners and the long-standing relationships we have cultivated over the years. With Smart City as your partner, you can be assured that your facility has the telecommunication capabilities events require today.

Reporting

All of our systems, standard operating procedures, and reporting are the results of over 35+ years of best practices being captured and implemented on a daily basis. With Smart City as your partner, we will provide you with monthly revenue reporting for the previous calendar month. These reports can be broken out by event and revenue source to see the services provided at your venue.

Compliance

Smart City’s experience in the management and delivery of services in the convention and meeting industry is unrivaled.  With a daily focus on contract performance, you can rest assured that all the requirements of your partnership agreement will be delivered upon on time and accurately.

You don’t become an industry leader and the largest provider of telecommunications services in the industry without a relentless focus on innovation, service performance delivery, and deep relationships with our venue partners. With Smart City as your partner, you can be assured that all requirements will be delivered upon in the terms of the agreement.

Annual Revenue Audits

Annual revenue audits of the services provided and commissions earned are performed each year by Smart City or will be done by an independent auditor if needed for local compliance requirements.  These audits test gross revenue, revenue by events, services delivered, and the amounts payable in comparison to what was reported. In addition, Smart City’s overall financial statements are audited annually by Deloitte & Touche, a Big 4 public accounting firm.

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