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Call Center User Guide

Hosted Voice Call Center offers expanded call center functionality for call agents who answer incoming calls within a queue.

Downloadable User Guides

Download user guides for our hosted voice features, phones and Hosted Voice platform.

Hosted Voice Features

View documents pertaining to how to use features such as the mobile app, Softphone and eFax.

Office Administrator

These articles describe all of these features and provides detailed instructions on how to use these features as an Office Administrator.

Training Materials

View our training materials through documentation, videos, and detailed articles about managing and using the platform.

User Guide

This guide is designed to teach you how to navigate the User Portal, a web interface that allows you to access and control your account.

Login to the Hosted Voice Portal

Log into your Hosted Voice Portal