Auto Attendants Tab
The Auto Attendants tab will provide you with an overview of the Auto Attendants in your organization and allow you to click on them to call them. How to set…
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Contacts Tab
The Contacts tab provides an overview of all your organization’s contacts and a status indicator. A green circle next to a user’s name and extension means the user is currently…
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What is the Call Queues tab?
The Call Queues tab will give you an overview of your organization’s call queues and the number of agents logged into each queue, as seen here.
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Understanding the Admin Portal User Interface
Once you log into the portal, you will have access to the platform. The top of the admin portal interface contains a menu bar with icons for navigating through the…
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