Auto Attendants Tab
The Auto Attendants tab will provide you with an overview of the Auto Attendants in your organization and allow you to click on them to call them. How to set…
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Attendant Console
The Attendant Console allows you to park a call with either Dynamic or Static Call Parking. Call Park enables you to put a call into a parking orbit so that…
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Call Park Zone
Dynamic Call Park will place the caller in the first available parking spot, which can be enabled from the Attendant Console. Call Park lets you put a call into a…
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Call Queues Tab
The Call Queues tab will give you an overview of how many Call Queues your organization has, and the number of agents logged into each queue.
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Extensions
The second column in the Attendant Console displays the extensions in your organization by three types: Contacts, Call Queues, and Auto Attendants.
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