Auto Attendants

Auto Attendants are automated greetings with options to route calls.  The most common use case for an Auto Attendant is having the main company phone number pointed to an Auto Attendant.

  • Recording a Menu Prompt

    The Menu Prompt will allow you to record a message to let callers know what digits will route them to an application or destination. From the Auto Attendants page, under…

  • Recording Intro Greetings and Menu Prompts

    Once the Auto Attendant has been created, click the Intro to Record to record the first message the caller will hear.  Each Auto Attendant can have an optional introductory greeting…

  • Deleting Auto Attendants

    If you no longer need an Auto Attendant, you can delete it from the platform. From the Auto Attendants page, hover over the Auto Attendant you want to delete, and…

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