Connect User Guide

Smart City Connect is a mobile application that allows you to extend your VoIP solution beyond land-lines and desktops.

  • Making and Receiving Calls

    You can make a call from the Coworkers/Contacts, Voicemail, or Call History screen. On the Coworkers/Contacts, Voicemail, or Call History screen, a red dial pad icon shows in the lower-right…

  • Menu Bar

    Once you log into the portal, you will have access to the platform. The top of the user portal interface contains a menu bar with icons for navigating through the…

  • Greetings

    Press Greetings to manage voicemail greetings that callers will here when you do not answer the call. The following functions are available:

  • Using Wi-Fi for Smart City Connect

    If Wi-Fi on the phone is disabled when Smart City Connect is launched, a prompt displays asking if you want to enable Wi-Fi. Enabling Wi-Fi is generally preferred as long…

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