Managing Users

Selecting the Users icon will take you to the User’s Center. This is where you can create and manage the users in your platform.
  • Configuring User Voicemail

    To configure voicemail for the selected user: 1. From the User’s page, click the Voicemail tab. 2. Complete the settings in the Voicemail tab. Available settings can be found in…

  • Configuring User Answering Rules

    Answering Rules define how calls to this extension are handled. To configure answering rules for the selected user. 2. Use the Ring for drop-down list to select the maximum number…

  • Managing Users

    Selecting the Users icon will take you to the User’s Center. This is where you can create and manage the users in your platform. Users are defined as the extension…

  • Changing the Active Answering Rule

    You can define multiple answering rules, but only one rule can be active at a time. The active rule is the first rule with a matching time frame. Best practices…

  • Deleting Answering Rules

    If you no longer need an answering rule for a user, you can delete the rule. You can delete any answering rule, except the default rule. 1. In the Answering…