Managing Your Messages

The Messages icon is where all of your voicemails, chat messages, and account setting for voicemail options are stored.

  • Message Settings

    You can update your inbox settings, greetings, and notifications in the Users portal message setting tab. Enable Voicemail You can enable your voicemail by clicking the enable Voicemail check box.…

  • Recording Intro Greetings and Menu Prompts

    Once the Auto Attendant has been created, click the Intro to Record to record the first message the caller will hear.  Each Auto Attendant can have an optional introductory greeting…

  • Start a New Chat

    To start a new conversation, click the New Conversation button and a new chat window will appear.  Start typing the user’s name or press down to see a list of…

  • Voicemail Tab

    Clicking the Message Center icon will take you to the Messages center Voicemail tab. On the top of the tab, you will see a new message indicator showing how many…

  • Chat Tab

    On the Chat tab, you will see all your Chat conversations.  The message is displayed with the contacts name, and the last message received or sent. Chat Tab Video Tutorial

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