• Answering Rules

    The Answering Rules icon will take you to your Answering Rules center. Answering Rules are how you control what devices ring, how long those devices ring for when receiving a…

  • Configuring User Answering Rules

    Answering Rules define how calls to this extension are handled. To configure answering rules for the selected user. 2. Use the Ring for drop-down list to select the maximum number…

  • Changing the Active Answering Rule

    You can define multiple answering rules, but only one rule can be active at a time. The active rule is the first rule with a matching time frame. Best practices…

  • Deleting Answering Rules

    If you no longer need an answering rule for a user, you can delete the rule. You can delete any answering rule, except the default rule. 1. In the Answering…

  • Managing Answering Rules – Softphone

    From the left panel, click Answering Rules to display a list of your phone extension’s answering rules. To re-prioritize the rules, grab the grip lines at the right to reorder…