• Editing Music on Hold Files

    If you need to edit the name of the Music on Hold file, from the Music on Hold page, either click a file name, or hover over a file name,…

  • Adding Music on Hold Files

    1. To add Music on Hold files to your account, click the Add Music button on the Music on Hold center. 2. The Add Music pop-up window appears. 3. Click…

  • Adjusting the Music on Hold Settings

    To adjust Music on Hold settings: 1. From the Music on Hold page, click the Settings button. A Music on Hold Settings pop-up window appears. 2. Complete the fields as…

  • Music on Hold Settings

    Clicking the setting button will display the Music on Hold icon will take you to the Music on Hold center. Clicking the Settings button will give you the option to…

  • Music on Hold

    The platform has a Music on Hold feature that plays when callers are on hold or waiting in queue. You can precede the first file with an optional introductory greeting.…