Frequently Asked Questions

Please visit our Venues We Operate In page for a complete list of venues we currently provide services in. If Smart City is the service provider at the venue where your event is scheduled, and you would like to place an order for technology services, click here and you will be redirected to our online ordering site.  

Yes, Smart City offers incentive rates if an exhibitor purchases services prior to a specific date. To find your event’s incentive deadline date you can do one of the following: 

• Go to orders.smartcitynetworks.com 
• Email customerservice@smartcity.com  
• Call 888.446.6911
• Use the Chat Feature to speak to a live agent

Product offerings differ from venue to venue, so you will want to do some research ahead of time by visiting our Venues We Operate In page. Select the venue your event is scheduled to take place at to determine which services are available. To place an order or view an order form visit orders.smartcitynetworks.com 

YES! Smart City provides complimentary Wi-Fi for attendees in all of our venues. It is broadcasted in all public spaces such as lobbies, food courts, restaurants, and in all meeting rooms.  

YES! As services vary from venue to venue, you will need to work with your dedicated onsite Smart City team to build the ideal network for your unique event’s needs. For specific venue contact information please visit our Venues We Operate In page. 

Services do vary from venue to venue so you will need to work directly with the dedicated onsite Smart City team at the venue your event is being held at to determine what options are available. For specific venue contact information please visit our Venues We Operate In page or use the Chat feature to speak to a live agent during regular business hours.  

YES! To receive our Exhibitor Ordering Guide and other supporting marketing collateral for your specific venue, please call Smart City at 888.446.6911 or email us at customerservice@smartcitynetworks.com. 

For additional assistance or to speak with a live representative during business hours use the Chat feature or call 888.446.6911. To send an email use the Contact Us button located on any page.