Accessing the Administrator’s Web Portal
The Administrator’s Web Portal is a web interface that you will use to manage your organization, account, and other communication. All administrative tasks are performed through the admin portal, a…
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Statistics Panel Overview
The Statistics Panel, located on the right side of the Active Calls page, shows the platform’s status and activity, as described in the table below. Description Descrption Active Calls The…
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Active Calls Section on Home Page
The following sections are on the home page. Each is described in detail on the following pages. The Active Calls section shows graphical and statistical information about current calls. This information…
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Call Graphs
The Call Graph widget gives you a visual representation of the organization’s calls. Current Active Calls – Displays all current calls your organization currently has connected. Includes the caller ID…
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My Profile
How do I edit my Profile? The Profile option allows you to change your account options, such as your first or last name and Time Zone. Directory Options Directory options…
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