• Active Phones Panel

    The Active Phone widget shows the active phones currently registered to your account that you can send and receive calls to and from.  If you do not see a device…

  • Active Answering Rule Panel

    On the right side of the home page, you will see the Active Answering Rule window which will display which rule is currently active and provides a summary of how…

  • Navigating the Homepage

    Once you log into the portal, you will have access to the platform.  The Home Page gives you an at-a-glance review of everything going on with your extension. The top…

  • Check Voicemail Messages

    To check your new voicemail messages, click the message tab on the main dashboard. The New Voicemail Messages panel displays all new voicemails. The voicemails are displayed with the number…

  • Desktop Call Control

    Desktop Call Controls appear when making or receiving a call.  These controls allow you to see who is calling and manage a current call. Incoming Calls Incoming calls appear in…