• Managing Soft Phone Voicemail

    1. From the left panel, click Voicemail to listen to voice messages. 2. Click the Voicemail drop-down arrow at the top of the screen to listen to New or Saved…

  • Enabling Inbound Calls

    If the current answering rule is configured to ring only the desk phone for your extensions; a message will display, asking if you want to enable the softphone application to…

  • Managing Contacts – Softphone

    The Contacts view shows the list of existing contacts from the Softphone application. The contacts are synched from those found in the Hosted Voice User Portal. In Contacts view, you…

  • Viewing and Changing Softphone Settings

    The settings section allows you to select your preferred options when using the Hosted Voice Softphone application: To view or change application settings: 1. Open the Hosted Voice Softphone application.…

  • Viewing My Profile

    From the left panel, click your name on the top of the left panel to open the profile view. From here you can view/edit the following content. If you make…