Active Phones Panel
The Active Phone widget shows the active phones currently registered to your account that you can send and receive calls to and from. If you do not see a device…
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Configuring Phones
This section will show you how to add user phones and will display a list of what devices are registered to the user’s account. From the Users page, click the…
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Phones
The Phone icon in the menu bar will take you to your phone center, where you can view all of the registered devices on your account. Clicking on the Phone icon will…
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Working with Active Phones
Depending on the company, a call center agent is assigned one or more physical or softphones to handle calls within a queue. Call Center allows you to manage availability for…
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