• Accessing Hosted Voice Softphone

    You can access Hosted Voice Softphone in the following ways: Access Hosted Voice Softphone from the Portal 2. Select Apps > Softphone. The Softphone main screen displays. Access Hosted Voice…

  • Welcome to Hosted Voice Softphone!

    Welcome to the Hosted Voice Softphone User Guide. Hosted Voice Softphone is a web-based VOIP phone application that allows you to stay connected when away from the office. With a…

  • Managing Soft Phone Voicemail

    1. From the left panel, click Voicemail to listen to voice messages. 2. Click the Voicemail drop-down arrow at the top of the screen to listen to New or Saved…

  • Enabling Inbound Calls

    If the current answering rule is configured to ring only the desk phone for your extensions; a message will display, asking if you want to enable the softphone application to…

  • Managing Contacts – Softphone

    The Contacts view shows the list of existing contacts from the Softphone application. The contacts are synched from those found in the Hosted Voice User Portal. In Contacts view, you…