Viewing and Changing Softphone Settings
The settings section allows you to select your preferred options when using the Hosted Voice Softphone application: To view or change application settings: 1. Open the Hosted Voice Softphone application.…
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Navigating the Main Softphone Screen
Once you log in to Hosted Voice Softphone, there are several main options available on the left panel that you can manage, including Contacts, Call History, Voicemail, Answering Rules, Greetings,…
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Managing Answering Rules – Softphone
From the left panel, click Answering Rules to display a list of your phone extension’s answering rules. To re-prioritize the rules, grab the grip lines at the right to reorder…
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Receiving a Call
When receiving a call, the computer will play a ringtone and the Softphone application displays the following call options:
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Making and Receiving a Calls – Softphone
Receiving a Call When receiving a call, the computer will play a ringtone and the Softphone application displays the following call options: Making a Call 1. On the main screen,…
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